On September 24th at 5:00 PM MST the City of Edmonton will be performing an upgrade to the ePlan and Servicing Agreements (previously referred to as eServices) applications. They anticipate this outage lasting from 5:00 PM MST September 24, 2020, until 8:00 AM MST September 28, 2020.
Details about the upgrade:
This upgrade is a two-part upgrade. In the first part of the upgrade, we will be moving to a new hardware infrastructure and a newer version of ePlan, including updated workflows for both the Engineering Review and Redline Review. This will allow you to take advantage of newer technology and added functionality. The second part of the upgrade is to come later in 2020. The second part will include updated workflows for the CCC-FAC Review, Inspection Document Review, and Service Agreement Review.
During this outage window, the ePlan and Servicing Agreements applications will be inaccessible.
As a result of the outage we will extend the deadline for drawings to be uploaded for the Pre-Circulation meeting by one business day to noon, Monday, September 28, with the Pre-circulation meeting also being moved back one business day to Thursday, October 1.
We appreciate your patience and understanding. If you have any questions or issues please contact me.
Neal Upshall P. Eng.
SUBDIVISION AND DEVELOPMENT COORDINATION
URBAN FORM AND CORPORATE STRATEGIC DEVELOPMENT | DEVELOPMENT SERVICES